Six Things We Want You to Know About Your Data
These cards summarise our core privacy commitments. Full details are in the policy sections below.
We Only Collect What We Need
phwin7 collects personal data that is directly necessary for account creation, identity verification, transaction processing, and platform security. We do not collect data just to have it.
We Do Not Sell Your Data
Your personal information is never sold to third parties for marketing or advertising purposes. phwin7 shares data only with service providers directly involved in running the platform.
Your Data Is Encrypted
All data transmitted between your device and phwin7 is protected by SSL/TLS encryption. Sensitive account data is stored using industry-standard security controls, not in plain text.
KYC Is Required for Withdrawals
Identity verification using a Philippine government-issued ID is a one-time requirement before your first withdrawal. This protects your account from unauthorised access and helps prevent fraud.
You Control Your Data
As a phwin7 player, you have rights over your personal data — including the right to access, correct, and in some cases request deletion of the information we hold about you.
Data Is Not Kept Longer Than Needed
Personal data is retained only as long as necessary for the purpose it was collected, or as required by applicable laws and financial regulations. When no longer needed, it is securely deleted.
Data We Collect
phwin7 collects personal data at the point of registration, during ongoing account use, and when you interact with customer support. The data collected falls into three broad categories: identity data, transaction data, and technical data.
Identity and Verification Data
- Full name as it appears on your Philippine government-issued ID
- Date of birth (used to confirm you meet the 21+ age requirement)
- Philippine mobile number (used for account OTP and account recovery)
- Government ID type and number (collected during KYC verification)
- Selfie or photo verification where required by KYC procedures
Transaction and Payment Data
- Deposit and withdrawal amounts and dates
- Payment channel references (e.g., GCash transaction reference, bank account name)
- Account balance history for audit and dispute resolution purposes
Technical and Usage Data
- IP address and approximate location data (used for security and fraud detection)
- Device type, browser type, and operating system
- Session activity logs, including pages visited and games played
- Login timestamps and failed login attempt records
How We Use Your Data
Personal data collected by phwin7 is used strictly for the following purposes. We do not use your data for purposes beyond what is described here without your explicit consent or a legal obligation to do so.
- Account creation and management: Your name, mobile number, and ID data are used to create and maintain your phwin7 account, verify your identity, and process your KYC.
- Transaction processing: Payment data is used to match your deposits and process your withdrawal requests accurately and to the correct account.
- Security and fraud prevention: Technical data including IP address, device fingerprint, and login history is used to detect and respond to suspicious activity on your account.
- Customer support: When you contact phwin7 support, your account data and transaction history may be accessed by support staff to resolve your query.
- Responsible gaming: Account activity data is monitored to identify patterns that may indicate a player needs responsible gaming intervention or support.
- Legal and compliance obligations: phwin7 may be required to process and retain certain data to comply with applicable financial regulations and anti-money-laundering requirements.
Sharing Your Data
phwin7 does not sell personal data. Sharing occurs only in the limited circumstances described below, and only with parties who are contractually bound to handle your data securely and use it only for the stated purpose.
- Payment processors: Transaction reference data is shared with Philippine payment networks and processors (such as GCash and Maya infrastructure partners) to complete deposit and withdrawal transactions.
- KYC and identity verification services: Government ID data may be processed by a third-party KYC verification provider to confirm your identity.
- IT and platform infrastructure providers: Technical data is processed by server and hosting providers that operate phwin7's technical infrastructure under data processing agreements.
- Legal authorities: phwin7 will disclose personal data to law enforcement or regulatory authorities when required to do so by applicable law, court order, or to protect the platform from fraud or criminal activity.
Data Security
phwin7 applies technical and organisational security measures to protect personal data from unauthorised access, disclosure, alteration, or loss. These measures include:
- SSL/TLS encryption on all data transmitted between your device and phwin7 servers
- Encrypted storage for sensitive personal data including ID documents and payment references
- OTP-based two-factor authentication for account login and withdrawal requests
- Access controls that limit which phwin7 staff can view player personal data
- Regular security monitoring and logging of account activity
- Secure session management with automatic timeout for inactive sessions
While phwin7 takes data security seriously, no system is completely immune to breach. If a data security incident occurs that affects your personal data, phwin7 will notify affected players and take prompt action to contain the incident and mitigate harm.
Data Retention
phwin7 retains personal data for as long as your account is active and for a period after account closure as required by applicable financial, anti-money-laundering, or other legal obligations. Transaction records may be retained for a longer period than general account data, in line with standard financial record-keeping requirements.
When personal data is no longer required for any of the purposes described in this Privacy Policy and is not subject to a legal retention obligation, it is securely deleted or anonymised.
Your Rights
As a phwin7 player, you have rights regarding the personal data we hold about you. To exercise any of these rights, contact phwin7 support via the live chat in your account or by email. We will respond within a reasonable timeframe.
| Your Right | What It Means |
|---|---|
| Access | You can request a copy of the personal data phwin7 holds about you. |
| Correction | You can request correction of inaccurate or incomplete personal data on your account. |
| Deletion | You can request deletion of personal data that is no longer necessary, subject to legal retention obligations. |
| Restriction | You can request that phwin7 limit the processing of your data in certain circumstances. |
| Objection | You can object to the processing of your data where phwin7 relies on a legitimate interest basis. |
| Portability | You can request a copy of your data in a structured, machine-readable format where technically feasible. |
Cookies and Tracking
phwin7 uses cookies and similar technologies to operate the platform, maintain your login session, and analyse how players use the site so we can improve the experience. Cookies are small text files stored on your device when you visit phwin7.
- Essential cookies: Required for the platform to function — including session management and security tokens. These cannot be disabled without affecting platform functionality.
- Analytics cookies: Used to understand how players navigate the platform, which pages are visited most, and where errors occur. This data is aggregated and does not identify individual players.
- Fraud prevention cookies: Help detect suspicious activity by recognising unusual patterns in session behaviour and device usage.
You can manage cookie settings through your browser's privacy settings. Disabling essential cookies will affect your ability to log in and use core platform features.
Minors and Age Verification
phwin7 is strictly for individuals aged 21 and above. We do not knowingly collect personal data from anyone under 21. Age is verified during the KYC process using a government-issued Philippine ID. If phwin7 discovers that personal data has been collected from a person under 21, that account will be closed immediately and the data will be deleted in accordance with applicable obligations.
Changes to This Privacy Policy
phwin7 may update this Privacy Policy from time to time to reflect changes in how we handle data, updates to applicable regulations, or improvements to the platform. When changes are made, the revised policy will be published on this page with an updated effective date.
Continued use of phwin7 after an updated Privacy Policy has been published constitutes your acceptance of the changes. We recommend checking this page periodically, especially if you are using a feature of the platform that involves submitting personal data for the first time.
Contact Us About Privacy
If you have questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, phwin7 support is available around the clock.
Contact us via live chat from your account dashboard, or by email at [email protected]. Please include "Privacy Request" in your subject line so your message is directed to the right team. We aim to respond to all privacy-related requests promptly.